Account access
Sign-in, verification, profile access, and account recovery questions.
GymLinx Support
How can we help?
Get help with the GymLinx mobile app, your account, payments, safety, privacy, or your gym membership. Submit a request and keep the reference number for follow-up.
Payments and GymLinx Coins
Membership payments, subscriptions, coin purchases, and purchase restoration.
Technical support
App crashes, uploads, messaging, notifications, camera, and device-specific issues.
Safety and privacy
Report harmful content, account safety concerns, or questions about your data.
Contact support
Tell us what happened
Provide enough detail for our team to reproduce or investigate the issue. Do not include passwords, verification codes, or complete payment card details.
Common questions
Quick support guidance
I cannot sign in to my account. What should I include?
Tell us the email address used for GymLinx, the device you are using, and the exact message shown on screen. Never send your password or a one-time verification code.
Where can I get help with a GymLinx Coin purchase?
Choose Payments and GymLinx Coins in the form and include the purchase date, coin pack, and Apple or Google order reference if available. Do not include full card details.
How do I report unsafe content or another user?
Use the report action on the post, profile, comment, or sound inside the app for the fastest moderation response. You can also submit a Safety and abuse request below.
How do I delete my GymLinx account or data?
Signed-in users can start permanent account deletion from Profile, Settings, Delete Account. You can also use the Account Help page for an external data request.